Frequently Asked Questions (FAQs)
We offer a range of skincare and haircare essentials, including face oils, body creams, scalp scrubs, make-up removers, day creams, and nourishing washes designed for everyday use.
Yes, our products are formulated to be gentle and suitable for most skin types. If you have very sensitive skin, we recommend doing a patch test first.
All our products are made with high-quality ingredients and follow standard safety guidelines. We avoid harsh chemicals and aim for clean, effective formulations.
Many of our products are developed using dermatologist-approved formulations. Please check individual product pages for specific details.
No, ELVARA products are free from parabens, sulphates, and other harsh additives that may irritate the skin.
Yes, we do not test our products on animals.
Orders are normally processed within 1–2 working days. Delivery times may vary depending on your location. A tracking link is sent after dispatch.
Please check the top banner or Shipping Policy page for current free delivery offers.
You will receive an email with a tracking number and link once your order is shipped.
If you receive a damaged or incorrect product, contact us within the return period. Full details are available on our Return & Refund Policy page.
Orders can only be changed or cancelled before dispatch. Contact us immediately for assistance.
We accept major debit/credit cards, net banking, and secure checkout payment options.
For bulk or wholesale enquiries, contact us through the Contact page.
You can reach us through our Contact page or official email. We respond as quickly as possible.
Most users notice improvements within a few weeks of consistent use. Results vary per person.
Most formulas are gentle, but please consult your doctor before trying new skincare during pregnancy.