Shipping policy

Please review our Shipping & Delivery Policy before placing an order with Elvaraa. By placing an order, you acknowledge the terms outlined below.

What Are My Shipping & Delivery Options?

Elvaraa currently offers shipping within the United States and the United Kingdom. Available shipping methods, estimated delivery times, and any applicable shipping charges will be displayed at checkout before you complete your purchase.

Shipping Rates — United States

Standard Shipping: FREE

Estimated Transit Time: 5–8 business days (Monday–Friday)

Transit time begins after your order has been processed and dispatched. It does not include order processing and handling time.

Shipping Rates — United Kingdom

Standard Shipping: FREE

Estimated Transit Time: 5–8 business days (Monday–Friday)

Transit time begins after your order has been processed and dispatched. It does not include order processing and handling time.

Order Cutoff Time & Processing

Order Cutoff Time: 7:00 PM EST (GMT-05:00)

Orders placed after the cutoff time will begin processing on the next business day.

Processing & Handling Time: 2–4 business days (Monday–Friday)

During processing, we confirm your order, prepare the item, complete packing and quality checks, and arrange dispatch.

Estimated Total Delivery Time

Your estimated total delivery time consists of:

Processing & Handling Time + Transit Time

For both the United States and the United Kingdom, Standard Shipping generally takes approximately 7–12 business days in total.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, weather, public holidays, customs procedures where applicable, or other circumstances beyond our reasonable control.

Do You Deliver Internationally?

Elvaraa currently ships to addresses within the United States and the United Kingdom only. We do not currently accept or ship orders to other international destinations.

Address Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at support@elvaraa.com. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Elvaraa is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer, subject to applicable consumer protection laws.

What Happens If My Order Is Delayed?

If your order is delayed, please contact our support team with your order number. We will review the available tracking information and assist you with the latest delivery update.

Carrier delays, severe weather, public holidays, and other unexpected circumstances may affect estimated delivery times.

Tracking Your Order

Once your order has been dispatched, tracking information may be sent to the email address provided during checkout, where tracking is available.

You can use the tracking information to follow your package through the applicable carrier.

Contact Us

If you have questions about shipping, delivery, tracking, or your order, please contact our support team:

Email: support@elvaraa.com
Support Hours: Monday–Friday, 10:00 AM–5:00 PM EST

Our team will be happy to assist you with your questions or concerns.